[SOLVED] OS X no longer starts, crashes on startup
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09-26-2016, 12:04 AM
(This post was last modified: 10-22-2016 06:38 PM by smitmartijn.)
Post: #1
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[SOLVED] OS X no longer starts, crashes on startup
Every time I try to startup the whatpulse app now it instantly crashes. I've attached the crash details for anyone to give me some ideas on what may be wrong.
Thanks |
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09-30-2016, 08:24 PM
Post: #2
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RE: OS X no longer starts, crashes on startup
Can you upload the file network-ports.csv from your data directory (http://help.whatpulse.org/kb/client/data-files) somewhere for me? After doing that delete it and start the client again. The file has been corrupted during download. I'd like to take a look to prevent the client crashing.
I've been seeing these a bit too much lately, time for a fix.. |
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10-01-2016, 05:34 PM
Post: #3
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RE: OS X no longer starts, crashes on startup
so looking at the file you mentioned, it had a login error from the proxy server my work uses. by deleting that file while I was not at work I was able to startup whatpulse successfully. however I have a new issue now. I have a ton of unpulsed data, but when having all the issues I reset my password. now when I try and pulse it says invalid password. But I don't see how to login again. and the logout button says I will lose all my unpulsed data.
i'd really prefer not to lose the 480k keys and 215k clicks. |
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10-01-2016, 06:34 PM
Post: #4
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RE: OS X no longer starts, crashes on startup
You can do two things;
- Change your password back to the old one on the website and continue pulsing, - Logout and login again, if you use exactly the same username and computer name, the client will not reset your unpulsed stats. |
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