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Referral Premium Credit Inconsistencies - Printable Version

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Referral Premium Credit Inconsistencies - n01 - 02-24-2014 05:37 PM

First off, the portion of the website explaining credits for referrals isn't consistent with itself:

Quote:2 weeks: Per referral
1 month: For the 5th referral
2 months: For the 10th referral
4 months: For the 15th referral
6 months: For the 30th referral
1 year: For the 60th referral

For example, if you have referred 6 of your friends, you will receive 5x 2 weeks and 1x 1 month worth of free premium services. (don't worry, the website will do the math for you!)

The top portion indicateds you get 1 month for the 5th referral, exactly as it says, while the bottom indicates you get 1 month after the 5th referral, starting with the 6th.

Secondly, neither of these two behaviors actually occur. Today I referred two users (my fourth and fifth referrals) and recieved 2 emails. The first indicated indicating that I was recieving 2 weeks of premium for the fourth referral and the second indicated that I was recieving 1 month of premium for the fifth. In reality I recieved 21 days of premium, which is just wrong no matter how you slice it.


RE: Referral Premium Credit Inconsistencies - n01 - 03-20-2014 02:36 PM

Bump. This is a real shame as I want to buy premium, but if nobody is going to address such basic issues as these I can't say I'm comfortable putting money into WhatPulse.


RE: Referral Premium Credit Inconsistencies - robby251 - 03-20-2014 05:39 PM

The top and bottom portions of the text aren't inconsistent, you get 2 weeks for every referral except the mentioned ones, so for the 5th one you get 1 month instead of 2 weeks.
So if you refer 6 people, you get 2w,2w,2w,2w,1m,2w respectively, so 5x 2 weeks and 1x 1 month. There's nothing inconsistent in the text or the emails.

The only problem here is that you didn't receive the amount of time specified.


RE: Referral Premium Credit Inconsistencies - smitmartijn - 03-20-2014 08:22 PM

Robby is right, is system does -exactly- what it says. So for the numbers mentioned you get the mentioned time, for all the rest you get 2 weeks. Sorry for not responding earlier, but your post got buried.

This has a very simple explanation; the calculation that does this, used your previously active (and ended) premium membership to add the time to. So your earlier membership expired 3 weeks before these referrals were made.

I've just fixed this in the website and added the missing time to your account.


RE: Referral Premium Credit Inconsistencies - n01 - 03-21-2014 09:45 PM

Oh okay, I understand what the page is saying now, sorry I misunderstood and thanks for the fix.